Loopring Smart Wallet
DownloadFundTroubleshootSecure
  • Loopring Smart Wallet
  • 🛠️Create your wallet
    • Wallet activation
      • Activate a Counterfactual wallet
      • Activate the full Loopring wallet
      • Video guides
    • Name your wallet with an ENS
  • 💰Funding
    • Deposit
      • In-app L1 to L2
    • Withdraw
      • In-app L2 to L1
      • L2 to External L1
      • In-app L1 to External L1
      • Cross-chain
    • Transfer
      • L2 to L2
    • Bridge
    • Fiat On-ramp
      • L1 On-ramp
    • Fiat Off-ramp
      • L1 Off-ramp
      • L2 Off-ramp
  • ⚙️Troubleshooting
    • Recovery
      • Recover into Multi-wallet UI
        • Recover with Cloud
        • Recover with Guardians
    • Import
      • Import Process
  • 🔐Security
    • Guardians
      • Guardian set-up
    • Two-Factor Authentication (2FA)
      • Video Guide
      • 2FA Options
    • Cloud back-up
    • Daily Quota
    • Address Whitelist
  • 💸Earn
    • Dual Investment
      • Beginner's Guide
      • Intermediate Guide
    • Staking
      • ETH Staking
        • Reedem staked ETH
      • LRC Staking
        • Staking Rewards
    • AMM
  • ✨Additional features
    • Red Packets
      • Send a Red Packet
      • Receive a Red Packet
      • NFT Blind Box
    • Points
    • Forced Withdrawal
  • ❓FAQs
    • General FAQs
      • Smart wallet vs EOA
      • EOA import to Smart wallet
      • Incorrect balance
      • Sent funds to wrong address
      • Wallet to web dApp connection
      • Wallet Logs
      • New device
      • Forgotten wallet address
      • Connected to a Phishing site
    • Wallet Creation FAQs
      • Alloted creation time expired
      • Insufficient token transferred
      • Locating initial funds
      • Funds landed on Layer 1
      • Inactivated Layer 1
      • Cache clearing
    • Fee FAQs
      • Fee types
      • Fee reduction tips
      • Charged for funds not moved
    • Security FAQs
      • Loopring has access?
      • "Do not uninstall the app"
  • 🔧Change Logs
    • iOS
      • 3.2
        • 3.2.42
        • 3.2.41
        • 3.2.40
        • 3.2.39
        • 3.2.38
        • 3.2.37
        • 3.2.35
        • 3.2.34
        • 3.2.33
        • 3.2.32
        • 3.2.31
        • 3.2.28
        • 3.2.27
        • 3.2.24
        • 3.2.23
        • 3.2.22
        • 3.2.21
        • 3.2.19
        • 3.2.17
        • 3.2.16
        • 3.2.15
        • 3.2.14
        • 3.2.13
        • 3.2.12
        • 3.2.11
        • 3.2.10
        • 3.2.9
        • 3.2.8
        • 3.2.7
        • 3.2.6
        • 3.2.5
        • 3.2.3
        • 3.2.2
        • 3.2.1
      • 3.1
        • 3.1.26
        • 3.1.25
        • 3.1.23
        • 3.1.22
        • 3.1.21
        • 3.1.20
        • 3.1.19
        • 3.1.18
        • 3.1.17
        • 3.1.16
        • 3.1.15
        • 3.1.14
        • 3.1.13
        • 3.1.9
        • 3.1.8
        • 3.1.7
        • 3.1.6
        • 3.1.5
        • 3.1.4
        • 3.1.3
        • 3.1.1
        • 3.1.0
      • 3.0
        • 3.0.24
        • 3.0.23
        • 3.0.20
        • 3.0.19
        • 3.0.18
        • 3.0.17
        • 3.0.15
        • 3.0.14
        • 3.0.13
        • 3.0.12
        • 3.0.11
        • 3.0.10
        • 3.0.8
        • 3.0.7
        • 3.0.6
    • Android
      • 3.9
        • 3.9.2.310
        • 3.9.1.309
      • 3.8
        • 3.8.9.308
        • 3.8.8.307
        • 3.8.7.306
        • 3.8.5.304
        • 3.8.3.302
        • 3.8.2.300
        • 3.8.1.299
        • 3.8.0.298
      • 3.7
        • 3.7.9.297
        • 3.7.8.296
        • 3.7.7.295
        • 3.7.6.294
        • 3.7.5.293
        • 3.7.4.292
        • 3.7.2.290
        • 3.7.1.289
        • 3.7.0.288
      • 3.6
        • 3.6.9.287
        • 3.6.8.286
        • 3.6.7.285
        • 3.6.6.284
        • 3.6.5.283
        • 3.6.4.282
        • 3.6.3.281
        • 3.6.2.279
        • 3.6.1.278
        • 3.6.0.277
      • 3.5
        • 3.5.9.276
        • 3.5.8.275
        • 3.5.7.274
        • 3.5.5.272
        • 3.5.4.271
        • 3.5.2.269
        • 3.5.1.268
        • 3.5.0.267
      • 3.4
        • 3.4.9.266
        • 3.4.8.265
        • 3.4.6.263
        • 3.4.5.262
        • 3.4.4.261
        • 3.4.3.260
        • 3.4.2.259
        • 3.4.1.258
        • 3.4.0.257
      • 3.3
        • 3.3.9.256
        • 3.3.8.255
        • 3.3.7.254
        • 3.3.6.253
        • 3.3.5.252
        • 3.3.4.251
        • 3.3.2.249
        • 3.3.1.248
        • 3.3.0.247
      • 3.2
        • 3.2.9.246
        • 3.2.8.245
        • 3.2.7.244
        • 3.2.6.243
        • 3.2.5.242
        • 3.2.4.241
        • 3.2.3.240
        • 3.2.2.239
        • 3.2.1.238
      • 3.1
        • 3.1.9.236
        • 3.1.8.234
        • 3.1.7.233
        • 3.1.6.232
        • 3.1.5.231
        • 3.1.4.230
        • 3.1.3.229
        • 3.1.2.228
        • 3.1.1.226
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  1. FAQs
  2. Wallet Creation FAQs

Funds landed on Layer 1

PreviousLocating initial fundsNextInactivated Layer 1

Last updated 2 years ago

Was this helpful?

Short answer:

Because CEX/EOA Wallets are L1 by default and don’t support L2.

Basically every CEX (i.e; Coinbase/Binance) supports L1 for all their crypto assets– Bitcoin, Ethereum, Loopring, etc… Unless the exchange you are sending from has a direct-to-Loopring L2 withdrawal option then all tokens are sent via L1. Your Loopring Smart Wallet address is the same for both L1 and L2, so your tokens are not lost, they are simply deposited to the L1 portion of your wallet.

The same is true for EOA (Externally Owned Accounts) wallets like MetaMask. Unless this wallet has been connected to Loopring.io and activated for L2, all funds sent will go through L1 and not L2. Again, your tokens are not lost, they are simply deposited to the L1 portion of your wallet.

To gain access to those assets you will need to activate the L1 portion of your wallet. Check these articles for a step-by-step approach on how to activate the L1 portion of your wallet:

❓
Depositing from L1 to L2 using the Smart Wallet
Activate L1 with funds from L2
Activate L1 with funds from CEX