General FAQs

What's the difference between a Loopring Wallet and an EOA wallet (like MetaMask, Coinbase wallet)?

Can I import my EOA wallet (i.e. MetaMask) into my Loopring Smart Wallet?

My balance or data is not showing correctly?

I sent tokens to the wrong address - can they be recovered or reimbursed?

How do I connect the Loopring Smart Wallet to the Loopring L2 web app?

How do I get my wallet logs?

I got a new device and I am prompted to activate my Loopring app again

I am trying to recover my wallet but I do not remember my wallet address

I connected to a malicious site, what can I do?