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Wallet Logs
Errors can sometimes be experienced on the Loopring wallet. To troubleshoot, the engineers may sometimes require the user to provide their wallet logs.
This is a step-by-step instructions on how to obtain your wallet logs:
Step 1
Step 2
Step 3
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Step 5
Step 6
Step 7
Tap the Gear icon
Tap About
Tap the Loopring Logo 5x
Tap Developer Mode
Tap Log
Select the latest logs
You can copy the whole log and paste it to an email by clicking the Copy button.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Tap the Gear icon
Tap About
Tap the Loopring Logo 5x
Tap Developer Mode
Tap Log
It is important to provide this part. Screenshot the provided logs then tap More
Tap Save and the logs can be sent as an image attachment.
Last modified 1mo ago