# Incorrect balance

Sometimes certain data like wallet balance can be displayed incorrectly.

This is often an app syncing issue, to resolve it please wait for a moment or close and reopen the app. Please make sure your mobile app is up to date.

Alternatively, you can view your Layer 1 assets on [Etherscan](https://etherscan.io/) by entering your wallet address into the search bar.

<figure><img src="https://lh6.googleusercontent.com/Rx9kLeGVp-ZYNVPBgNZ_FZ0T_C8sKXmuC5Qeglm0t7nt77YGxDOz490AmlzLnuBORDiO1hBip9GgT2cmKkZFxnrHV0qLqkogyX3_QTjFiBH_EDkhUVs8FdWj8lmhD9A1GZv0B-OY" alt=""><figcaption></figcaption></figure>

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Then click the wallet icon to see the balance of all Layer 1 tokens.

<figure><img src="https://lh3.googleusercontent.com/3A9w73z6Vx6x1VkA1M0ubs8LRgA4Qj2mdy0CiEN3LbiI97hiLkjOxc5ZHfbhiqMAjozRd4eCrJrQBAzyGLWh5xkkR8baor4AGNB2QTNdUbpEsr_tB7unsISFT_Od7CI1m7RcK_d1" alt=""><figcaption></figcaption></figure>

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You can view your Layer 2 assets on the [Loopring Explorer ](https://explorer.loopring.io/)by entering your address into the search bar.

<figure><img src="https://lh5.googleusercontent.com/RGgTTENumR5QDdk9pe6dcSMOm2UdX4mnMF389Q786R24bZ7j_K7u6wrTroZ4ms5wOJksC91iY4Z8B-XXkbZ0iMlPRahC0vdLR9tt2lmNmson1Kg3fQPdc-gozAjWDCehagS0vMbU" alt=""><figcaption></figcaption></figure>


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