Loopring Smart Wallet
DownloadFundTroubleshootSecure
  • Loopring Smart Wallet
  • 🛠️Create your wallet
    • Wallet activation
      • Activate a Counterfactual wallet
      • Activate the full Loopring wallet
      • Video guides
    • Name your wallet with an ENS
  • 💰Funding
    • Deposit
      • In-app L1 to L2
    • Withdraw
      • In-app L2 to L1
      • L2 to External L1
      • In-app L1 to External L1
      • Cross-chain
    • Transfer
      • L2 to L2
    • Bridge
    • Fiat On-ramp
      • L1 On-ramp
    • Fiat Off-ramp
      • L1 Off-ramp
      • L2 Off-ramp
  • ⚙️Troubleshooting
    • Recovery
      • Recover into Multi-wallet UI
        • Recover with Cloud
        • Recover with Guardians
    • Import
      • Import Process
  • 🔐Security
    • Guardians
      • Guardian set-up
    • Two-Factor Authentication (2FA)
      • Video Guide
      • 2FA Options
    • Cloud back-up
    • Daily Quota
    • Address Whitelist
  • 💸Earn
    • Dual Investment
      • Beginner's Guide
      • Intermediate Guide
    • Staking
      • ETH Staking
        • Reedem staked ETH
      • LRC Staking
        • Staking Rewards
    • AMM
  • ✨Additional features
    • Red Packets
      • Send a Red Packet
      • Receive a Red Packet
      • NFT Blind Box
    • Points
    • Forced Withdrawal
  • ❓FAQs
    • General FAQs
      • Smart wallet vs EOA
      • EOA import to Smart wallet
      • Incorrect balance
      • Sent funds to wrong address
      • Wallet to web dApp connection
      • Wallet Logs
      • New device
      • Forgotten wallet address
      • Connected to a Phishing site
    • Wallet Creation FAQs
      • Alloted creation time expired
      • Insufficient token transferred
      • Locating initial funds
      • Funds landed on Layer 1
      • Inactivated Layer 1
      • Cache clearing
    • Fee FAQs
      • Fee types
      • Fee reduction tips
      • Charged for funds not moved
    • Security FAQs
      • Loopring has access?
      • "Do not uninstall the app"
  • 🔧Change Logs
    • iOS
      • 3.2
        • 3.2.41
        • 3.2.40
        • 3.2.39
        • 3.2.38
        • 3.2.37
        • 3.2.35
        • 3.2.34
        • 3.2.33
        • 3.2.32
        • 3.2.31
        • 3.2.28
        • 3.2.27
        • 3.2.24
        • 3.2.23
        • 3.2.22
        • 3.2.21
        • 3.2.19
        • 3.2.17
        • 3.2.16
        • 3.2.15
        • 3.2.14
        • 3.2.13
        • 3.2.12
        • 3.2.11
        • 3.2.10
        • 3.2.9
        • 3.2.8
        • 3.2.7
        • 3.2.6
        • 3.2.5
        • 3.2.3
        • 3.2.2
        • 3.2.1
      • 3.1
        • 3.1.26
        • 3.1.25
        • 3.1.23
        • 3.1.22
        • 3.1.21
        • 3.1.20
        • 3.1.19
        • 3.1.18
        • 3.1.17
        • 3.1.16
        • 3.1.15
        • 3.1.14
        • 3.1.13
        • 3.1.9
        • 3.1.8
        • 3.1.7
        • 3.1.6
        • 3.1.5
        • 3.1.4
        • 3.1.3
        • 3.1.1
        • 3.1.0
      • 3.0
        • 3.0.24
        • 3.0.23
        • 3.0.20
        • 3.0.19
        • 3.0.18
        • 3.0.17
        • 3.0.15
        • 3.0.14
        • 3.0.13
        • 3.0.12
        • 3.0.11
        • 3.0.10
        • 3.0.8
        • 3.0.7
        • 3.0.6
    • Android
      • 3.9
        • 3.9.1.309
      • 3.8
        • 3.8.9.308
        • 3.8.8.307
        • 3.8.7.306
        • 3.8.5.304
        • 3.8.3.302
        • 3.8.2.300
        • 3.8.1.299
        • 3.8.0.298
      • 3.7
        • 3.7.9.297
        • 3.7.8.296
        • 3.7.7.295
        • 3.7.6.294
        • 3.7.5.293
        • 3.7.4.292
        • 3.7.2.290
        • 3.7.1.289
        • 3.7.0.288
      • 3.6
        • 3.6.9.287
        • 3.6.8.286
        • 3.6.7.285
        • 3.6.6.284
        • 3.6.5.283
        • 3.6.4.282
        • 3.6.3.281
        • 3.6.2.279
        • 3.6.1.278
        • 3.6.0.277
      • 3.5
        • 3.5.9.276
        • 3.5.8.275
        • 3.5.7.274
        • 3.5.5.272
        • 3.5.4.271
        • 3.5.2.269
        • 3.5.1.268
        • 3.5.0.267
      • 3.4
        • 3.4.9.266
        • 3.4.8.265
        • 3.4.6.263
        • 3.4.5.262
        • 3.4.4.261
        • 3.4.3.260
        • 3.4.2.259
        • 3.4.1.258
        • 3.4.0.257
      • 3.3
        • 3.3.9.256
        • 3.3.8.255
        • 3.3.7.254
        • 3.3.6.253
        • 3.3.5.252
        • 3.3.4.251
        • 3.3.2.249
        • 3.3.1.248
        • 3.3.0.247
      • 3.2
        • 3.2.9.246
        • 3.2.8.245
        • 3.2.7.244
        • 3.2.6.243
        • 3.2.5.242
        • 3.2.4.241
        • 3.2.3.240
        • 3.2.2.239
        • 3.2.1.238
      • 3.1
        • 3.1.9.236
        • 3.1.8.234
        • 3.1.7.233
        • 3.1.6.232
        • 3.1.5.231
        • 3.1.4.230
        • 3.1.3.229
        • 3.1.2.228
        • 3.1.1.226
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On this page
  • Q: Are you prompted this after re-downloading the app on your new device?
  • A: Re-downloading the app is not sufficient for your Loopring app to work. This is because your private keys are not properly set up after just re-downloading the app.

Was this helpful?

  1. FAQs
  2. General FAQs

New device

Got yourself a new device and your Loopring app is not working?

PreviousWallet LogsNextForgotten wallet address

Last updated 1 year ago

Was this helpful?

Q: Are you prompted this after re-downloading the app on your new device?

A: Re-downloading the app is not sufficient for your Loopring app to work. This is because your private keys are not properly set up after just re-downloading the app.

To fix this issue, you must properly or do a

❓
Import your wallet
Wallet Recovery.