You Have Not Created a Wallet Yet

Wallet Access Issue After Upgrading Your iPhone?

“You have not created a wallet yet.”

If you're seeing this message, it’s likely because you upgraded your iPhone without properly migrating your Loopring Wallet. Here’s what happened:

iCloud restored the Loopring app and retained your wallet, but it did not copy over your wallet’s keys—which are essential to access your wallet.

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How to Fix It

To restore full functionality, you'll need to remove and then recover your wallet.

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Step 1: Remove the Wallet from Your Device

1. Go to the Assets page.

2. Tap your wallet’s icon (top-left) to open My Wallets.

3. Tap the ellipsis (…) next to your wallet.

4. Select Remove Account.

5. Confirm by tapping Delete.

This removes the wallet from your device (but not from the blockchain).

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Step 2: Recover Your Wallet

1. Return to the Assets page.

2. Tap your wallet’s icon (top-left) to open My Wallets.

3. Tap + Add Wallet.

4. Choose your recovery method:

   • Recover from iCloud

   • Recover from Guardian

   • Import from Seed Phrase

   (Choose the method you originally used to back up your wallet.)

Once recovery is complete, your keys will be restored and your wallet will be fully functional again.

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To avoid future issues, always ensure your wallet’s keys are backed up before switching devices.