# You Have Not Created a Wallet Yet

## Wallet Access Issue After Upgrading Your iPhone?

#### “You have not created a wallet yet.”

If you're seeing this message, it’s likely because you upgraded your iPhone without properly migrating your Loopring Wallet. Here’s what happened:

> iCloud restored the Loopring app and retained your wallet, but it did **not** copy over your wallet’s keys—which are essential to access your wallet.

***

### How to Fix It

To restore full functionality, you'll need to remove and then recover your wallet.

***

#### Step 1: Remove the Wallet from Your Device

1. Go to the **Assets** page.
2. Tap your wallet’s icon (top-left) to open **My Wallets**.
3. Tap the **ellipsis (…)** next to your wallet.
4. Select **Remove Account**.
5. Confirm by tapping **Delete**.

{% hint style="success" %}
This removes the wallet from your device (but not from the blockchain).
{% endhint %}

***

#### Step 2: Recover Your Wallet

1. Return to the **Assets** page.
2. Tap your wallet’s icon (top-left) to open **My Wallets**.
3. Tap **+ Add Wallet**.
4. Choose your recovery method:

   * **Recover from iCloud**
   * **Recover from Guardian**
   * **Import from Seed Phrase**

   *(Choose the method you originally used to back up your wallet.)*

Once recovery is complete, your keys will be restored and your wallet will be fully functional again.

***

{% hint style="success" %}
To avoid future issues, always ensure your wallet’s keys are backed up **before switching devices**.
{% endhint %}


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